Blog
Insights, product updates, and stories from the Pair team.
Introducing Pair Agent OS 2.0
Today we're launching the next generation of our agent platform with new capabilities for enterprise teams.
How Boutiqaat scaled personal service across the GCC
Learn how Boutiqaat deployed AI agents to deliver personalized beauty and fashion recommendations at scale.
The future of voice AI in customer experience
Our latest research on how voice AI is transforming phone-based customer interactions.
Building responsible AI agents: Our approach
A deep dive into how Pair approaches responsible AI, from guardrails to bias detection.
Why outcome-based pricing changes everything
How paying for outcomes rather than interactions aligns incentives and delivers more value.
Agent Studio best practices for enterprise teams
Tips and patterns for building robust AI agent workflows using Agent Studio's visual builder.
How Cinescape delivers 24/7 guest support
Cinescape's journey to providing instant, always-on support for their entertainment venues.
Building multilingual AI agents that feel native
Technical insights into how our agents deliver natural conversations in Arabic, English, and 30+ languages.
AI agents in healthcare: Opportunities and guardrails
How healthcare organizations can deploy AI agents while maintaining compliance and patient trust.
Getting started with the Pair Agent SDK
A developer's guide to building custom AI agents with our declarative SDK and CI/CD tooling.
How ktech gained a competitive edge with AI
ktech's strategy for using AI agents to resolve customer issues faster and with greater satisfaction.
2026 conversational AI benchmarks
Our annual analysis of conversational AI performance across industries, channels, and use cases.
Introducing Live Assist: The best of AI and human support
Seamless handoff between AI agents and human experts with full conversation context.
2026 security and compliance update
Our latest certifications, audit results, and commitment to protecting your data.
The complete guide to AI agents in retail
How leading retailers are using AI agents to drive conversion, reduce returns, and build loyalty.
Agent memory: How Pair agents remember your customers
A technical exploration of how our agents build and use customer context across conversations.
How Provin achieved 85% automated resolution
Provin's approach to deploying AI agents that handle complex technical support inquiries.