Yiswa
How Yiswa transformed their customer experience with Pair.
“With Pair, we scaled our support from hundreds to thousands of users without missing a beat.”
Product Team
Co-Founder & CTO, Yiswa
The challenge
As Yiswa's user base grew rapidly, their small support team could not keep pace. Users needed help with account setup, feature guidance, billing questions, and technical troubleshooting. Response times were increasing and user satisfaction was declining, threatening retention at a critical growth stage.
The Pair solution
Pair's AI agents were deployed across Yiswa's support channels, handling onboarding walkthroughs, feature explanations, billing inquiries, and common technical issues. The agents learn from each interaction and continuously improve, while complex issues are routed to the right team member with full conversation context.
Results
5x
Increase in support capacity
88%
First-contact resolution rate
52%
Reduction in support costs
See what Pair can do for technology
Learn how leading technology companies are using AI agents to transform their customer experience.
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